FAQs

 Is it possible to get a pre-production sample?
 Yes! If you'd like to see and approve a sample of the products before production, we are happy to supply a pre-production computer virtual proof for your reference. We offer virtual proofs as a free service and aim to get them to you by email within 3 hours of receiving your artwork during business hours (Mon-Sat 9am to 6pm). There is no obligation to order, however if you wish to proceed with an order, your virtual proof represents the basis of our order fulfillment. If you are considering an order it is therefore important to check that you are happy with the proof and request modifications if required:
 How do we add your logo?
 The branding methods we use are determined by the product type and material.There are three normal ways to have your logo branded:
1.Screen printing: Ideal for logos made from 1 to 4 separate colours.
2.Full color photo printing: Ideal for logos/graphics made from many different colours.
3.Laser Engraving: Ideal for logos requiring 'solid' areas of engraving.
 Do you have more models or products to choose?
Yes! Our web only show some of the products that we can produce. Also.we are constantly expanding our product range. Please send us your request include picutures if possible and we will check whether we have it.
Why USB Flash Drive the best promotion gift?
USB flash drive is the most useful,portable,which is necessary for everyone. Besides,it support preload and auto-run, For expamle,automatically run a web-link,music, texts, pictures, demonstrations, presentations,etc once usb flash drive get plugged in.
What's the minimum order quantity?
If you wish to order USB Flash Drives branded with your Logo, the minimum order quantity is 50 units for most popular. Please contact us for a full price list, you will see that even for small quantity orders, our prices are very competitive!
For other products, our minimum order quantities vary slightly depending on the requirement, so please consult our sales.
How can I order from you?
Get in contact with us by email or phone and we will email you a price, post samples, and provide an image mock-up showing how your logo looks on the product (we call this a 'Virtual Proof').Note: Sending us your logo in a high resolution or vector file format will speed up the process.
How long is the warranty period?
The warranty period for all products appearing on our website is 1 year beginning from the date of shipping.
Can I put content onto the USB memory sticks?
Yes, we can do this for you; it's called a data preload, send us the content and we can put it onto every USB memory stick you order (which will save you a lot of time if you're ordering 1000 USB memory sticks).
Can I prevent my pre-loaded content being deleted?
Yes, we also offer this as a service; you can even partition the USB memory stick so they can use most of the USB memory stick without deleting the data preloaded by you.
Can I get my content to come up automatically when someone plugs in their USB memory stick?
Yes you can, this is known as an AutoRun feature, you can even get your website to come up.An Autorun feature is controlled by a text file we save onto the flash drive, it runs using shell script.
What makes your company better than the competition?
We have full control over our recources supply chain and therefore pick the best components to go into our products; many of our competition are simply middle men who may use untrustable suppliers so the quality you get from them is frankly a lottery.